Privacy Policy
Privacy Policy
Data controller is:
NZA Webshop BV
Toetsenbordweg 24
1033 MZ
The Netherlands
Phone office: +31 (0)20 30 53 460
Fax: +31 (0)20 30 53 461
E-mail: webshop@nzanewzealand.com
This privacy policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website.
1. Access Data and Hosting
When you visit our website, our web server automatically stores access data in so-called server log files, such as the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider. This data is evaluated exclusively to ensure a smooth operation of the site and to improve our services, and does not allow us to draw any conclusions about your identity.
1.1 Hosting
Our website is hosted by external service providers on our behalf. In some cases, data may be transferred to countries outside the EU for which no adequacy decision by the European Commission exists. We ensure an appropriate level of data protection through the use of standard contractual clauses approved by the European Commission.
1.2 Content Delivery Network
To optimize loading times and enhance website security, we use content delivery network (CDN) providers. Access data is processed on the servers of these providers. Our cooperation is based on processing on our behalf, with standard data protection clauses in place.
2. Data Processing for Contract Fulfillment and Contact
2.1 Contract Fulfillment
When you place an order, we collect personal data necessary for the processing and fulfillment of your order. Mandatory fields are marked accordingly. Your data is used to process your order and may be shared with logistics and payment service providers.
2.2 Customer Account
If you create a customer account, we store your data to simplify future purchases. You can delete your account at any time via your account settings or by contacting us. After deletion, your data will be removed unless legal retention obligations exist or further processing is permitted by law.
2.3 Contacting
Us If you contact us via email or contact form, we collect your provided data to process your inquiry. After completion, your data will be deleted unless required for legal purposes or if you have given explicit consent for further use.
3. Data Processing for Shipping Purposes
To deliver your order, we share necessary data with selected shipping service providers. This includes your name, address, and, if necessary, your contact information.
4. Data Processing for Payment
4.1 Payment Processing
Depending on your selected payment method, we share the necessary payment data with technical service providers, credit institutions, or payment service providers. The data processing is necessary for transaction completion.
4.2 Fraud Prevention & Optimization
For fraud prevention and payment process optimization, we may also transmit additional data to our processors. These activities are based on our legitimate interest under Art. 6 (1)(f) GDPR.
5. Email Marketing
5.1 Newsletter Subscription & Tracking
If you subscribe to our newsletter, we use your data to send newsletters with your consent. You can unsubscribe at any time via the link in each newsletter or by contacting us.
If consent is given, we analyze newsletter interactions (e.g., open and click rates) to optimize content. This includes tracking with cookies, IP address, and unique IDs.
5.2 Newsletter Delivery
Delivery of newsletters and performance analysis may be handled by service providers on our behalf.
5.3 Review Requests
With your consent, we may send requests for product reviews via Trusted Shops. You can withdraw consent at any time. We and Trusted Shops act as joint controllers for this processing.
6. Cookies and Similar Technologies
6.1 General Use
We use cookies and other technologies to ensure the functionality of our website, personalize content, and analyze traffic. You can adjust your cookie settings at any time using the fingerprint icon in the lower corner of the page.
6.2 Consent Management
We use the Usercentrics platform to manage cookie consent. When you visit our website, Usercentrics logs your anonymized IP address, browser info, and consent behavior.
7. Use of Google Services
Google Analytics: We use Google Analytics to analyze website usage. Data collected includes IP address, device/browser info, and pages visited. IP addresses are anonymized. This processing is based on a contract with Google.
Google Ads: We use remarketing cookies to display personalized ads. These cookies collect pseudonymized data based on your site usage.
8. Trusted Shops Trustbadge Integration
If you consent, the Trusted Shops Trustbadge displays reviews and offers buyer protection. Data such as your email, order total, and order ID may be accessed post-purchase to verify eligibility for buyer protection.
9. Social Media Presence
We maintain profiles on platforms such as Facebook, Instagram, and Pinterest. These platforms may use cookies to analyze your interests. For detailed data use, refer to each platform's privacy policy.
10. Your Rights & Contact
10.1 Your Rights Under GDPR, you have the right to:
- Access your stored data (Art. 15)
- Rectify inaccuracies (Art. 16)
- Erase your data (Art. 17)
- Restrict processing (Art. 18)
- Data portability (Art. 20)
- Object to data processing (Art. 21)
If you wish to exercise these rights, please contact us.
10.2 Contact Details For privacy-related inquiries:
Data Protection Officer
NZA Webshop BV
Toetsenbordweg 24
1033 MZ
Amsterdam
The Netherlands
E-mail: webshop@nzanewzealand.com