Frequently Asked Questions.
• How is the privacy of my personal information ensured?
• I have forgotten my password, what can I do now?
• How can I amend my account details?
• How can I pay my webshop order
• Can my order be delivered to a different address?
• Which countries do you deliver to?
• What are the carriage charges?
• When will my order be delivered?
Package contents
• Something is missing from my order
• A mistake has been made in my order
In both cases please contact our customer service.
I can't find my question in the FAQ
If you can't find your question (or answer) among the frequently asked questions, please email your question to mailto:webshop@nzanewzealand.com